We can guarantee a day but not a specific time. However, if you contact us on the day of your cleaning service, we will be glad to estimate the time [...]
All scheduled cleanings are confirmed no later than 48 hours prior to the scheduled cleaning. For recurring service customers, dates are confirmed several weeks in advance.
If your scheduled cleaning falls on a major holiday, we will contact you to reschedule your service. If you need to change a scheduled cleaning visit we appreciate a 24-hour [...]
There is a $50 cancellation fee for all confirmed cleanings that are canceled with less than two business days’ notice. Weekly, bi-weekly, and monthly clients will not be charged for [...]
We are committed to treating your property and all your possessions with respect and care. If an item is broken or damaged during cleaning, we will leave a note with [...]
Our team members are not responsible for washing and folding laundry or washing dishes. Additionally, we are committed to creating a safe work environment. Therefore, we do not use ladders [...]